Empowering Field Service Technicians with the Knowledge Base Management System They Need
Predix ServiceMax from GE Digital is a comprehensive, cloud-based, and mobile field service solution that manages the service delivery end-to-end process. By integrating AnswersAnywhere, service technicians will be provided with online and offline access to the decision-making information they need without navigating away from ServiceMax or researching solutions through hundreds or thousands of pages of documents and databases.
AnswersAnywhere is a valuable tool that empowers field service technicians with the critical knowledge they’ve so far been lacking when onsite with a customer. By combining a number of disparate data sources into a single, interactive, mobile knowledge base, AnswersAnywhere adds important value to the ServiceMax platform.
– Jonathan Skelding, VP of Global Alliances, ServiceMax
Setting New Standards for Field Service Efficiency
ServiceMax understands the field service industry. Their knowledge, passion and dedication to field service are the reason their platform is a perfect fit for the AnswersAnywhere integration. By providing a truly end-to-end solution for their customers, ServiceMax continues to set themselves apart from the competition while answering their customers’ demand for mobile knowledge management.
The ServiceMax Marketplace is your one stop shop for all things AnswersAnywhere & ServiceMax. Here you can watch a demo of how the integration works, download more information, get in touch with a ServiceMax representative, and more!
Infomill CEO and founder Jonathan Ralphs discusses our partnership with ServiceMax from GE Digital and integration of AnswersAnywhere software with the ServiceMax platform.